Reservations and Contract Process

1.        Upon selection of your date to host your event at The Reserve, a signed rental contract must be received with a security/damage deposit.  When your deposit has been     processed through the Mile High Racing and Entertaintment Accounting department, your date will be secure and held for you and your very special event. 

2.        You may pencil a date in for seven (7) days.  If another client would like the same date and time that you have selected, and they are ready to go to contract, simply come in and complete the contract process or let us know that you are no longer interested in that date and time.

3.        When signing the contract, you will have 14 days in which to change your mind and receive a full refund of your deposit.  After 14 days, your deposit becomes non-refundable. The client may choose to use the deposit toward another available date if necessary.

Payment

1.        Full payment of the facility fee is due three (3) months prior to the event. 

2.        If the facility fee is not paid in full, the deposit and the date will be forfeited.

3.        Mile High Racing and Entertainment accepts cash, Mastercard, Visa,  personal, and corporate checks. 

4.        When you are the host of an event at The Reserve, you are responsible for any damage created by your guests, caterer, or any other professional staff that assists you with your event.  The liability for damages is in no way limited to the amount of your damage deposit. 

5.        After the event, the damage/security deposit will be returned to the client providing there were no additional charges or damage to the building.

Cancellation Policy

1.        All cancellations must be made in writing and delivered to The Special Event Department by certified mail.

2.        There are 14 days, from the time we process your facility fee, in which you may choose to cancel your reservation (for any reason) and receive a full refund. 

3.        After 14 days, the facility fee becomes non-refundable. If you must cancel your event after you have paid the full facility fee (3 months ahead), your facility fee may be used towards another date.

Set up

1.        The Caterer and/or group are responsible for setup of the event.

2.        Each event is provided with two hours of set-up time.

3.        It is the renter's responsibility to inform all applicable personnel that they may not be on the premises prior to scheduled setup time.

Clean up

1.        The caterer and/or group of vendors and client are responsible for the clean up of the event.

2.        The kitchen space must be cleaned and returned to the way it was found.

3.        The rental space must be returned to it’s original set-up as it was found.  All medium and large items of trash must be picked up from carpeted areas. The carpeted areas should be left for cleaning crews to simply come in and vacuum. The tiled floors must be swept and mopped.

4.        The caterer should do a final walkthrough to ensure all areas are clear of glassware and any mess left behind by the client and guests.

5.        Items not removed within your license time, without proper approval, will be disposed of with no liability of The Reserve.  Failure to remove some items may result in charges assessed against your damage deposit. 

6.        The Reserve is not responsible for lost, misplaced, or stolen items.

Parking

1.        The Reserve has plenty of free parking available including our private parking lot that holds 65 cars.

2.        A convenient drop off area is available.  Vehicles may not be left in that area and must be moved immediately after drop off.

Smoking

1.        Smoking is only permitted in designated areas.

Decorations

1.        Décor should not be attached to any walls, ceilings or doors.

2.        Glitter and confetti may not be used in any decorating anywhere on the property. 

3.        Rice and Birdseed are not to be thrown on the property.

4.        Bubbles are permitted with adult supervision.

5.        Candles must be enclosed in glass.  Votive and "drip-less" candles are recommended.

6.        Unity Candles are permitted during the ceremony, but must be extinguished immediately after the ceremony.

7.        Helium balloons are permitted.

8.        There are no fireworks, pyrotechnics or explosives of any kind allowed on the premises.

Alcoholic Beverages

Alcohol Policies That Apply Before November 1, 2005

1.        All alcohol that is consumed at The Reserve must be served by a trained and insured catering company.

2.        All alcohol must be purchased at a liquor store and delivered to The Reserve.  The party that purchases the alcohol retains the liability of the service.  It is required that the host of the special event obtains a rider policy for host liquor liability.

3.        No self-serve bar service or cash bar.

4.        I.D. may be requested of any guests who appear to be under the age of 30 to serve them alcoholic beverages. Alcoholic beverages may not be served to persons under the age of 21. Underage drinkers will be asked to leave the premises.

5.        The Reserve may stop the service of alcoholic beverages to any individual or group at any time.

6.        Alcohol service must comply with Colorado State Liquor Laws.

7.        The client must remove all alcohol at the completion of the event. 

Alcohol Policies That Apply After November 1, 2005

1.        No alcoholic beverages may be brought onto the premises from outside sources except by The Reserve.

2.        If unauthorized alcoholic beverages are found on the premises, they will be confiscated and the event may be terminated at the discretion of The Reserve.

3.        The Reserve may stop the service of alcoholic beverages to any individual or group at any time.

4.        I.D. may be requested of any guests who appear to be under the age of 30 to serve them alcoholic beverages. Alcoholic beverages may not be served to persons under the age of 21. Underage drinkers will be asked to leave the premises.

5.        Cash bars will be allowed.

6.        No self-service bar service.

7.        Only The Reserve’s bartenders are allowed to serve alcoholic beverages on premise.

8.        Donated liquor must come from a distributor with the proper documentation to meet Colorado State Liquor Laws.

9.        No alcoholic beverages can be removed from the premises of The Reserve. 

10.     Alcohol services must comply with Colorado State Liquor Laws.

Catering

1.        All food functions are to be catered by approved caterers; those who are licensed by the County Health Department and who have liability, product liability, and workman’s compensation insurance.

2.        Client must use a caterer off The Reserve's Approved Caterer List.  If Client uses a caterer not on the list, Mile High Racing and Entertainment must give written approval.

3.        Please use this link to view our Preferred Vendor List.

Music

1.        Live bands and DJ's are welcome at The Reserve, but sound levels must be kept at a reasonable decibel level.

Security

1.        Security may be requested at all events over 100 people to ensure the safety of your guests

2.        The Reserve reserves the right to require security for smaller groups completely at the management's discretion.

3.        Security may be arranged through the Special Event Department for licensed Mile High Racing and Entertainment Security officers.

Guest Conduct

1.        Please note that as the host of an event at The Reserve you are responsible for any damage created by your guests, caterer, or any other professional staff that assists you with your event.  Your liability for damages is in no way limited to the amount of your damage deposit.

2.        The Reserve reserves the right to inspect and control all functions held on the premises.

3.        No weapons of any kind are allowed on the property.